Human Resources

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Target exceeded

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impegno - 01_Il Nostro Impegno

EQUAL OPPORTUNITY

HUMAN CAPITAL DEVELOPMENT

TRAINING AND KNOWLEDGE MANAGEMENT ⁽¹⁾

COMMITMENT: Develop a Group-wide culture of continuous change
	Action	2009 Results	Target

Fiat Group	Redefinition of the training model and management process to make it more effective and responsive to both strategic and tactical training needs in line with the uncertain economic circumstances	2 specialised training units focused on production processes and product established: the Manufacturing Training Unit and the Product Development Training Unit	2010: expand number of Key Performance Indicators (KPI) to be used for the evaluation and management of training available worldwide 2010: development of a platform for gathering and viewing aggregate data

Fiat Group Automobiles (FGA)		1^st edition of the Effect masters course in dealership management for Italian employees who work closely with the distribution network to enable them to support dealers in managing the crisis and promote an entrepreneurial culture capable of responding effectively to the sudden changes in the market	2010: 2 new streams, 1 international, of the Effect masters course
COMMITMENT: Promote culture of Sustainability
	Action	2009 Results	Target

Fiat Group	Provision of on-line training on Corporate Governance and Sustainability	Courses provided to all Group managers, all Supplier Quality Engineers and buyers (approx. 2,000 employees) in Italy. Completion of course mandatory	2010: course to be attended by all Group managers (approx. 800 employees) outside Italy
COMMITMENT: Increase employees’ knowledge of Group products
	Action	2009 Results	Target

Fiat Group	Offering of specific courses on the ecological, safety and technological features of Group products	110 on-line training modules offered on unrestricted basis via the E-dotto platform	2010: continuous updating of training offered
⁽¹⁾Targets for “Training and knowledge management” section were modified during the year to align them with needs arising in relation to the difficult economic environment and, as such, differ from those published in the 2008 Sustainability Report.

RAISE AWARENESS ON SUSTAINABILITY ISSUES

ATTRACTION AND RETENTION OF EMPLOYEES

EMPLOYEE INVOLVEMENT

OCCUPATIONAL HEALTH AND SAFETY

COMMITMENT: Continue internal and external certification process for occupational health and safety management system
	Action	2009 Results	Target

Fiat Group	Optimise standardised Group-wide system for management of occupational health and safety	External assessment of compliance with UNI-INAIL 2001 Guidelines for 85% of Italian plants obtained Note: the remaining Italian plants will be certified OHSAS 18001 (see below)
	Extension of OHSAS 18001 certification	15 OHSAS 18001 certifications obtained covering approximately 25,000 employees	2010: extension of certification to 100% of existing Group plants 2012: extension of certification to 100% of existing joint venture plants
	Audit of safety management procedures at plants	85 internal audits (covering approx. 80,000 employees) and 64 external audits (covering approx. 80,000 employees) conducted	2010: +20% internal audits vs 2009

COMMITMENT: Continue to promote a culture of health and safety in the workplace
	Action	2009 Results	Target

Fiat Group	Formulation and dissemination of new health and safety guidelines	New guidelines approved and disseminated
	Upgrade of the Group-wide monitoring system for accidents in the workplace	Consolidation of upgraded accident monitoring system	2010: launch of new Standard Aggregation Data (SAD) application for monitoring of occupational health and safety Key Performance Indicators (KPI) worldwide
	New Group-wide Health & Safety First training initiative	Pilot project launched at 7 plants in Italy	2011: progressive extension of Health & Safety First training initiative to 100% of Italian plants
	Top Ten Safety project: 10 key initiatives for health and safety	Pilot project launched at 44 plants in Italy	2010: extension of Top Ten Safety project to 100% of Italian plants
	Provision of on-line course for white-collar employees on safety in the workplace (workstation ergonomics, emergency response, electric hazards, risks from over-exertion, correct use of video monitors)	Course designed and pilot project launched at CNH – Case New Holland Italy	2010: extension of project to 100% of Group white-collar employees in Italy

HEALTHCARE

TO LEARN MORE

View also the Sustainability Plan